Archive for business development training

A week ago today I had the pleasure of speaking at the Realty Executives Quarterly Retreat in Phoenix, Arizona.

As I was listening to the panel of presenters speak before I took the stage, I heard them share that some of them had completely abandoned their offline farming activities – ie sending a hard copy print newsletter to their previous clients and farm area.  One of the presenters shared that he didn’t want to send them to his blog until he had enough content.  So he did nothing.

BIG MISTAKE in my humble opinion.

While it’s true that there is a massive movement of people and resources to the online environment, it’s a fallacy that your offline marketing strategies are going to be replaced completely by them.

Direct response mailing continues to dominate in terms of effectiveness with regard to marketing that works.  Granted, you have to know what you’re doing and track your results very carefully to fully unlock it’s value.  But it still works.  Why would you abandon it for something that is emerging and still being worked out?

With my clients, I recommend that they look at the full range of options that are available to them to reach their markets.

  • Referral Marketing
  • Print Advertising
  • Direct Mail
  • Traditional and Online Newsletter
  • Blog / Website
  • Online Social Networks
  • Social Media Tools

Not every one of these is right for every client.  In fact, with our attorney clients, some of these are ethically off the table.

The point is that you need to look at what you are trying to accomplish, look at the media that will get that message into your market most effectively given your marketing budget.

THEN, you’ve got to look at how you’re going to bring those leads through your sales process; online, offline or in some sort of combination – and yes, lawyers and CPAs have a sales process.

For goodness sake, don’t stop doing what already works because you think you NEED to be using online Social Media.  And don’t be afraid to drive your offline clients to your online presence and your on-line leads into your offline pipeline development process.

People consume their information the way that they consume their information.  Make it all available to them. 

That’s the point of marketing.

Engage your prospects.  Engage your clients.  Engage your past clients.

And do it with both the proven and emerging methods.  It’s not a matter of ‘either/or’.  It’s a matter of engaging them where they are with multiple and sometimes layered methods.

Without those people engaging, you don’t have a business.

We just released our LinkedIn 301 Webinar – Business Development on LinkedIn – Using LinkedIn to Make More Money.

If you haven’t done one of the webinars, I suggest you start with the 101 and work your way up – we don’t cover any info in 201 that’s covered in 101 and the same applies for the 301.  If you don’t have the fundamentals down, the 301 won’t make sense.

In a nutshell, we apply some of the foundation pieces that I train in the Business Development Intensive to the LinkedIn system and that seems to unlock the true value of the tool.

I’ve got clients that are applying what they learned and beginning to see some impressive results.  If you want to hear more, give me a call 602-635-4541.

I’d include the text here, but I’d rather have you click the link if you are interested.

I trust that you will have a profitable day

Raymond Chip Lambert
Network 2 Networth
Your Outsourced Business Development Training Partner


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When I begin an engagement, I ask this question to all of my clients and invariably they come up with answers like: my building; my client list; my equipment; my Accounts Receivable.

I’ve been reminded of the real answer repeatedly over the last few weeks.

If you look from a macro perspective – YOUR NETWORK is your largest asset.

And not just in an abstract way.

It’s the relationships that are right there in front of your face that make the difference.

With the shift in my business, I’ve begun to re-audit and build out my network.

I’m seeing my connections and relationships in a completely new light – given my new perspective.

And the conversations I’ve been having are helping me re-write my website, redesign my messaging, tap into new resources, and frankly, reconnect with people that it’s been too long since I have talked with.

I’m clear I have some work to do to re-establish some relationships and maybe even clean up some messes I didn’t realize I’d made.

But that’s the beauty of it all.

Even if I have to eat crow.

I’ll be revising the text and purpose of my website over the next few weeks.

Please check in and let me know what you think.  Your feedback is appreciated and welcomed!

Raymond Chip Lambert
Network 2 Networth
Your Outsourced Business Development Training Partner

 

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May
12

Moving Beyond Small Time Clever

Posted by: Chip Lambert | Comments (3)

I had a great conversation with the CEO of the Scottsdale Chamber of Commerce, Rick Kidder, last week about the shift that has been going on inside my business over the last year and I asked him what he thought about the name of my company – Network 2 Networth.  What he said was a a kind of confirmation for me.  A reinforcement of what I knew on some level – but couldn’t quite put into words.  He said that it struck him as "small time clever."

Now some people may think that statement is a bit straightforward – but given the history of my company and product offering, it brought something into relief for me.  I desperately need to re-brand myself and what I’m offering.

A bit of history – Along with a fantastic group of folks, including Betsy McGrew, Joel Bez, Butch Leiber, and many more, I presided over the growth of one of the largest chapters of BNI in the world – The Biltmore Power Chapter.  At one point we had over 80 members and were passing record amounts of referrals.  I learned quite a bit about network building and relationship building.

Through that association, Betsy McGrew introduced me to the Certified Networker Program, offered by the Referral Institute, and I quickly became a licensed trainer for the Program. Over the course of 3 years we trained over 300 students – at the time the largest number by far – and produced some fantastic results with people.

But a few things bothered me.

One – the material was largely a rehash of Dr Ivan Misner’s written material.  A way to repackage his books.  It wasn’t done in a way that people could systematically apply the material.

Two – there was a lot missing.  Being a business coach and having worked with people in the implementation of their client development strategies, the material was surface and didn’t really address the subtext that people deal with as they learn new skill sets.

So, staying true to my license, I delivered the material as presented and added the missing elements.  The results were incredible.

Then in March 2007, I parted ways with the Referral Institute.

I pulled back, looked back over the previous three years and took my own coaching.  I applied the 80/20 rule and looked at the students who had the most success with what we taught.  And an amazing thing happened  – a clear profile emerged.  And a clear set of things that they consistently asked me for and asked for coaching around.  My perfect client was almost never a run-of-the-mill BNI participant.  They were often advanced in their career and had a completely different set of issues than a typical BNI type business.

So I drew up a new curriculum, brought in a fantastic collaborator, and created our Business Development Intensive.

We’ve had over 70 students through the program in the last 12 months and the results have been off the charts.

So now to the crux of the issue.

Shortly  after meeting with Rick, I attended the CEO Advantage program (also through the Scottsdale Chamber) and presented my dilemma to the group – I feel caught between old branding and new – and old perception of what we

delivered and the  new reality.

So over the next few months, I am going to be asking for input from the current course participants, and talking to the old course participants and sharing what is happening.

And if you are a reader of this blog – I’d love to hear from you.  What issues have you dealt with in regards to re-branding and re-messaging when you’ve gone through a shift in your company?

Raymond Chip Lambert
Network 2 Networth
Your Outsourced Business Development Training Partner

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I am constantly amazed at the resources that are available for those of us who work in the area of Business Development. In the last few weeks I’ve used the following resources to narrow down potential clients and potential target markets given my ‘Perfect Client Profile’.  If you are taking or have taken one of our Business Development Intensives, you may find these resources invaluable.

Reference USA

ReferenceUSA – This database is available at your public library.  If you are not a member, go to www.scottsdalelibrary.org and sign up for a card.  It will allow you access to their databases. 

Scottsdale Public Library

Reference USA is an InfoUSA company.  You can drill down on local businesses by multiple criteria (which we talk about in our classes) and pull up a list of companies and contact info for those companies.  It’s a great way to begin to narrow your search for your perfect client.

Linkedin

LinkedIn – Now that you know what companies to target, you can go to your LinkedIn network and see who you know or who knows someone who you need to meet.  It is likely that there is a pathway into these companies that will get you introduced to the right person THROUGH someone you know.  Can you cold call?  Sure.  If you have trouble cold calling, check out my friend Connie Kadansky from Exceptional Sales Performance.  Her programs get you out of the headgame you play with yourself.  I highly recommend her.  However, if you prefer to be introduced, LinkedIn provides a fantastic resorce to do that.

Furthermore, you can begin to do some research when you find the right people.  The old Axiom "Birds of a Feather Flock Together" applies here.  What groups do they belong to?  Where do they hang out?  Where might you "bump into" them or other folks like them?  This is where social media gets interesting.  You not only learn about the people you know, but you can learn about their companies, their interests, and as you aggregate this info across prospects/potential clients, you get some pretty serious intelligence about your markets.  This leads you to get ENGAGED with your markets.

Remember, from the Cluetrain Manifesto, "Markets are conversations". If you learn the conversations in the environment they are happening, you are positioned to deliver the the correct message into the correct context. It’s like learning a foreing language – listen, repeat, learn, create.

These are a few of the concepts we cover in our Business Development Intensive.  If you fit our ‘Perfect Client Profile’, please consider having a conversation with me about how it could dramatically improve your results!

Raymond Chip Lambert
Network 2 Networth
Deep Business Development


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It is difficult to stress the importance of technology for the management of our relationships. We run try to manage with PDAs, laptops, web apps, big and databases. But they all seem to fall short of actually tieing together our CONTACTS in a way the shows our RELATIONSHIPS.

Enter LinkedIn.

Now – I know what you are going to say – There are TONS of social network websites out there in Internet-land and hundreds of tools.

But I think LinkedIn stands apart for a few reasons – especially in terms of Business Development and actively generating referrals:

  1. LinkedIn is primarily a network of “Trusted Contacts” Which means that you only invite the people you trust to your network – giving you access to the relationship you’ve built up.
  2. As a permission based network, LinkedIn gives you a place to market yourself and your expertise without being to “Salesy” – a big deal for many people.
  3. As your network begins to grow – you can actually SEE who your connections know. Granted, your connections must have this feature turned on. Think about this – if you are looking, for example, to talk with partners in law firms, you can browse through your connections connections and see who they know. You can also do a search through your network and see who has second or third level connections. I tend to focus on second level connections – because I can pick up the phone and ask my friends to introduce me. I’ve set many high-level appointments this way. And people who are trained have requested the same of me.
  4. You meet extremely high quality people you otherwise would have never met. In a world that is rapidly going global, this can make the difference as you position yourself to capture the right kind of business for your enterprise.

To that end, I hooked up with Integrated Alliances out of Denver and am now offering the LinkedIn® Hands-On Webinar(TM) to help people setup and get the most out of their Linkedin Accounts. Check it out.

Combined with the Business Development Intensive training we do, this is a one-two punch for those of you who have large books of business and large networks, but have not really leveraged them fully.

For those of you who have completed our training, this Webinar is a don’t miss!

Raymond Chip Lambert
602-334-7944
chip@network2networth.com